An order management system (OMS) is a comprehensive software tool that facilitates retailers to manage service orders from initial creation through shipment fulfillment.
It synchronizes shipping data across different sales touchpoints to enable comprehensive visibility into inventory information throughout the entire operation.
An OMS allows enterprises oversee the comprehensive order journey efficiently, from the instant a buyer initiates an order to its timely oms delivery and necessary return.
It optimizes inventory management by furnishing instant information on inventory status and order details, enabling oms organizations to enhance their supply chain practices and improve customer satisfaction.
An effective OMS combines order management system with other corporate systems like website platforms, inventory management systems, accounting software, and logistics carriers to facilitate a efficient order fulfillment workflow from beginning to delivery.